Q1. Can I have a sample order for aroma diffuser?
A: Yes, we welcome sample order to test and check quality.You should pay the fee.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for aroma diffuser order?
A: Low MOQ, 1pc aroma diffusr for sample checking is available
Q4. How to proceed an order for aroma diffuser?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q5. Is it OK to print my logo on aroma diffuser product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q6: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
B. Secondly, during the guarantee period, we will send new aroma diffuser with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation